Data Deletion Instructions

Last updated: November 10, 2026

This page explains how to ask DoubleA AI Automation LLC (“Double A”) to delete personal information processed through Evaa, our AI receptionist service. You can request deletion whether you are a business that uses Evaa or a customer who called or messaged a business that uses Evaa.

How to send a deletion request

1. Email doubleaautomation@gmail.com with the subject line “Data Deletion Request”.
2. So we can find your information, include:
   • If you booked with a business through Evaa: your name, the phone number you used, and the name of the business (if you remember it).
   • If you are a business customer: your business name and the email address on your account.
   • If your request concerns a connected Instagram or Facebook account: your Instagram or Facebook username.
3. We may reply to verify the request is really about your information (for example, by confirming the phone number) before deleting it.

What we delete

We delete or anonymize the personal information associated with you in our systems, including contact details, appointment records, call recordings and transcripts, chat and direct-message logs, and marketing opt-in records. We also instruct our service providers (such as ElevenLabs, Twilio, Google and Airtable) to delete the corresponding data where their tools allow it.

Some records may be kept where the law requires it — for example, business customers’ billing records — and strictly anonymized statistics that no longer identify anyone may be retained.

How long it takes

• We confirm receipt of your request within 3 business days.
• Most deletions are completed within 7 days; every deletion is completed within 30 days of a verified request.
• When deletion is complete, we email you a confirmation.

Removing Evaa’s access to your social accounts

If you connected an Instagram or Facebook account to Evaa, you can revoke access at any time from your own account settings — on Instagram: Settings → Apps and websites; on Facebook: Settings → Business integrations. Revoking access stops new data from flowing to us; to also delete data already collected, send a deletion request as described above. Deletion requests sent to us by Meta on your behalf are honored the same way.

Questions

DoubleA AI Automation LLC
Email: doubleaautomation@gmail.com
See also our Privacy Policy.